RETURN & REFUND POLICY
Consumable Product Policy
Due to the nature of consumable wellness products, opened items are non-refundable.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To process a claim, customers may be asked to provide:
- Order number
- Photos of the product and packaging
- Description of the issue
Approved claims may receive a replacement product, store credit, or a refund at our discretion.
Non-Returnable Items
The following items are non-returnable:
- Opened supplements
- Used products
- Gift cards
- Promotional giveaway items
Refund Processing
- Approved refunds are processed back to the original payment method.
- Processing times may vary depending on the payment provider.
Chargebacks
- Customers agree to contact Date With Benefits customer support before initiating a chargeback.
- Fraudulent or abusive chargebacks may result in refusal of future service.